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Bill Gates' Favorite Burger Joint

By William May
Published: 12/01/10 Topics: Comments: 0

Over the decades there have been numerous stories here in the Northwest U.S. about how the favorite restaurant of Bill Gates, co-founder of Microsoft, was an old fashioned burger stand not far from Microsoft's campus. You might like it too. Read more Leave comments

Nothing Beats Chateau Chocolate Cake

By William May
Published: 10/01/10 Topics: Comments: 0

Years ago when I operated an advertising agency we sure thought we worked long and hard. Not to reveal my age, but I remember when we had to "spec" type, courier the details to a type setter and then wait days while it was set and returned to us. We then had to paste the galleys onto art board along with photos or other art to arrange the desired final ad. Read more Leave comments

Removing the Pain of Hot Tubs

By William May
Published: 06/01/10 Topics: Comments: 0

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Mother Giant Radio Station Trounced Websites

By William May
Published: 05/01/10 Topics: Comments: 0

Prior to the lodging industry, I had a perfectly normal life in the media and advertising industry. I worked at radio stations and publications and owned an advertising agency. Then I started, invested and managed some publications as well as a radio station. Read more Leave comments

Vacation Road Trips Start at the Dentist

By Gail Adair
Published: 04/01/10 Topics: Comments: 0

Operating a vacation rental business can be fun and profitable but it also an opportunity to do some good in the world. Now property owners and managers can do that by participating in a public program that offer Read more Leave comments

Sunbanks Resort - Little known Secret Location

By Penny L. Taylor
Published: 03/31/10 Topics: Comments: 0

Warm weather took me on a drive to Central Washington state, to little known Banks Lake and SunBanks Resort. Toasty hot in summer it boasts warm water unlike most big lake resorts. Read more Leave comments

Become a Vacation Rental Angel

By William May
Published: 03/01/10 Topics: Comments: 0

Operating a vacation rental business can be fun and profitable but it also an opportunity to do some good in the world. Now property owners and managers can do that by participating in a public program that offer Read more Leave comments

Do's and Don'ts for Vacation Rental Listing Websites

By William May
Published: 02/01/10 Topics: Comments: 0

We are revisiting how Vacation Rental Listing Directory Websites operate. In the last issue, their successes and failures were outlined. (Go to the Newsletter Directory to read the first part in this two part series). You were promised a list of do's and don'ts that we would like to see them all Read more Leave comments

How Vacation Rental Listing Websites Get It Wrong

By William May
Published: 01/01/10 Topics: Comments: 0

Vacation Rental Advertising just keeps getting more and more complicated as new listing websites appear almost every day. VRA is now tracking approximately 785 Vacation Rental Websites. I say approximately because the number changes so often. Some sites, presumably when they have insufficient raven Read more Leave comments

Complaints, Compliments and Compassion

By William May
Published: 11/19/09 Topics: Comments: 0

For a number of years our company has been donating vacation rental use to a wonderful group called OutdoorsForAll.org (Formerly SkiForAll.org). Their mission is to enrich the quality of life for children and adults with di Read more Leave comments

Complaints, Compliments and Compassion

By William May
Published: 11/18/09 Topics: Comments: 0

She wanted to go to the beach. It was to be a special trip with her daughter who had special needs. Larger homes were her preference, but a plain ocean front condo was her budget. She asked for a first floor home and a vendor to provide oxygen. Read more Leave comments

Everything Robert Fulgham Learned in Kindergarten

By William May
Published: 11/01/09 Topics: Comments: 0

I stumbled onto an Internet posting the other day that told me it has been twenty years since Robert Fulgham wrote "Everything I Really Need to Know I Learned in Kindergarten". Read more Leave comments

Seeing your Name in Print

By William May
Published: 10/01/09 Topics: Comments: 0

Sometimes it is nice to see your name in the media and sometimes it is not. As the volunteer Director of the Vacation Rental Association (VRA) I receive calls from media all over the country. Speaking with most reporters reminds me of sitting in Journalism class while pursuing my college Read more Leave comments

Remembering the "Thank You" Game

By William May
Published: 09/01/09 Topics: Comments: 0

Surprises are great. And thank you's are best. In an industry like property management that requires attention to detail, constant supervision and reconciliation of occasionally conflicting goals between guests and owners it is too easy to forget the little personal things that make life worth liv Read more Leave comments

Owners Who Kill The Messenger. And Managers who help them.

By William May
Published: 07/01/09 Topics: Comments: 0

The stinging effect on vacation rentals and vacation rental managers through out the US due to today's economy is having a effects that none of us can do anything about. The loss of demand is bad enough but now some managers are receiving those proverbial calls from owners who want to kill the me Read more Leave comments

FlipKey Flips Misses the Point of Fairness.

By Ronald Wallace Lea
Published: 05/24/09 Topics: Comments: 0

Half the challenge of war is knowing who the enemy is. Sometimes he paints himself as your ally. But beware; those who operate opposite to your best interest are always your enemy. Today's newsletter alerts you to a traitor in the midst of the lodging industry. Over the past months a graphically pl Read more Leave comments

World's First Vacation Rental Multiple Listing Service (MLS)

By William May
Published: 03/18/09 Topics: Comments: 0

The every increasing cost of advertising on the mammoth impersonal vacation rental listing websites has spawned innovation. On April 6th, the Vacation Rental Association, with the help of Plumbob Publishing is unveiling the first every Multiple Listing Service (MLS) for Vacation Rentals. T Read more Leave comments

You Can Still Go On Vacation

By William May
Published: 03/09/09 Topics: Comments: 0

What will happen if unemployment hits 8% in the US? If you passed remedial math in school you know that means 92% of folks are still employed. While the 92% may be holding back on expenses but life goes on. The employed will continue to buy groceries, clothes, cable TV, phone services and - make n Read more Leave comments

Protecting the Value of your Vacation Rental Home Investment

By William May
Published: 02/15/09 Topics: Comments: 0

Many books have been written about offering second homes as vacation rental lodging; promising income and appreciation from an asset that sits unused when owners are away. But renting means the owner is in business and, like any other business, one that will occasionally have to deal with cranky co Read more Leave comments

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