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HDR Photography is not HD

By William May
Published: 01/01/15 Topics: Comments: 0

Only one in every ten thousand amateur photographers, and only one out of a thousand professionals have an understanding of High Dynamic Range (HDR) photos. That terminology has nothing to do with the common High Definition description of TV's and monitors. Everyone in lodging should know the difference. Read more Leave comments

Christmas Trees Endanger the World

By William May
Published: 12/31/14 Topics: Government, Holidays Comments: 1

The latest target of political extremists is the lowly Christmas Tree. They have pronounced that live- fresh versions are terribly dangerous when located in public places, like hotels, condo buildings, restaurants and even correction facilities (Double speak for jails) Read more Leave comments

Crowing about VRA Mobile Websites

By William May
Published: 11/01/14 Topics: Comments: 0

It may not sound earth shaking but Redstone Systems, creator of the HelpBook.me software has just added their evolutionary new mobile websites to their system and has donated the capability to the VRA.org website and those that use VRMLS.org. Check it on your mobile phone now. Read more Leave comments

Vacation Rental Pet Peeve Week

By William May
Published: 10/08/14 Topics: Comments: 0

If anyone deserves to have a pet peeve, it should be people who manage vacation rentals. Although most people are friendly and kind, there are some things that drive people in this service centered industry nuts. Read more Leave comments

A Map, a Map, My Kingdom for a Map

By William May
Published: 07/20/14 Topics: Comments: 0

Folded like origami (Japanese paper art), maps have been an indispensable tool for travelers for centuries. But today with Global Positioning Satellites (GPS) and Smart Phones, travel can be much easier but it does require some common sense. Read more Leave comments

Outdoors-For-All, the Heroes Among Us

By William May
Published: 06/09/14 Topics: Comments: 0

Donate your home to charities for their use and fundraising and post your generosity on VacationRentalAgents.com. See how the Ski-For-All Foundation gave property owners the great satisfaction of helping disabled kids and adults to ski. Read more Leave comments

What I do for a living

By William May
Published: 04/08/14 Topics: Comments: 0

After a tragedy that has taken dozens of life in the small town of Oso Washington State, first-responders open the door to untrained volunteers after realizing they are better equipped at working in such difficult conditions. Read more Leave comments

Top Reasons to Do-It-Yourself Vacation Rental

By William May
Published: 03/15/14 Topics: Comments: 0

Renting the house seemed like a good idea. Cut out the middle man and rack in the big bucks. Guests will love the place, housekeepers are a dime a dozen, advertising is easy. Here are the top 10 reasons to handle everything personally. Read more Leave comments

Coming to Skippy's Class ill Prepared

By William May
Published: 12/11/13 Topics: Comments: 0

Looking back it is astonishing to realize that a world class scholar was teaching in a small community college off the beaten path in the Northwest corner of the country. She would have wowed any student in the finest college anywhere. Read more Leave comments

Sad Story for Non Renting Vacation Home Owner

By William May
Published: 12/06/13 Topics: Comments: 0

Home Owner Association caretaker has bad news for vacation home owner who should have kept his home in rental, with which he could have retained the attentive eyes of a full time manager almost next door. Read more Leave comments

How clean is clean enough?

By William May
Published: 03/15/13 Topics: Comments: 0

Take the Deep Cleaning test. Most owners fail in their primary homes and, let's face it, second homes often get short shrift. Top property managers clean to high hospitality standards because failing to do so makes for unhappy guests and refunds. Read more Leave comments

Vacation Rental Housekeeper Spills the Beans

By William May
Published: 02/16/13 Topics: Comments: 0

As professional lodging managers it's not too often that we get a full glimpse of what life is really like for Rent by Owners who manage their personal vacation homes. Here is a Q&A with a top housekeeper who has horror stories to tell. Read more Leave comments

The Vacation Rental Dollar Store

By William May
Published: 01/16/13 Topics: Comments: 0

Who knew that Dollar stores were such a good source of items needed to outfit a Vacation Rental home. This author learns a lesson and receives great customer service too. Read more Leave comments

Manifest Photos for Lodging Properties

By Joseph Romain
Published: 12/16/12 Topics: Comments: 0

Everyone shoots advertising photos for their properties, but smart owners and managers also shoot manifest photos to document anything and everything about their properties for insurance and customer service use. Read more Leave comments

Setting Property Refund Policies

By William May
Published: 11/08/12 Topics: Comments: 0

There are good reasons why Guests may be due a full or partial refund on their stay. And other reasons which can severally and unfairly affect the property owners bottom line. Setting reasonable and logical cancellation and refund rules is just good business. Read more Leave comments

Vacation Rental Huts on Wheels

By William May
Published: 10/15/12 Topics: Comments: 0

How about a vacation rental on wheels, and no its not a mobile home Not exactly. Tom Kundig is an architect who had an interesting problem and more interesting solution. They're called Rolling Huts. You'll want to know more. Read more Leave comments

Bed Bugs Are a Matter of When

By William May
Published: 09/11/12 Topics: Comments: 0

Bed bugs have nothing to do with cleanliness. Sorry to gross you out but all they need to survive and thrive is warm fresh blood - maybe yours. But lodging operators can take steps to limit and eliminate those buggers when they arrive. (Notice we did not say if!) Read more Leave comments

Vacation Rentals Enhance the Neighborhood

By William May
Published: 08/15/12 Topics: Comments: 0

Going to a grand hotel for grand service will never go away. Stopping for a quick night at a convenient motel makes long trips easier. And now Vacation Rentals allow property owners to share their homes with responsible guests. It lights up the neighborhood, keeps home in good condition and shows the communities hospitality. Read more Leave comments

Netiquette - How to Write an Email

By William May
Published: 07/18/12 Topics: Comments: 0

RSVP: Not everyone remembers what this means, but if you need a response include it and/or remind the user to respond such as "Please let me know your thoughts one way or the other." Read more Leave comments

Stealing Music for Your Video is Expensive

By William May
Published: 06/23/12 Topics: Comments: 0

Creating a swell video for your vacation rental home is easier and cheaper than ever. You'll be tempted to use your favorite song to set the mood and reel in more renters. But be careful with which tune you pick or it will cost you dearly. Read more Leave comments

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